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Customer Service
Shipping & Delivery
Methods of shipment include:
- UPS
- USPS
- FedEX
- LTL freight
Please note that if you place an order Friday afternoon, it most likely will ship out the following Monday.
We will deliver to select areas in New Mexico. Please call our store for delivery prices:
(505) 881-2350
Hours: MST
Privacy & Security
New Mexico Clay Inc. has always been committed to maintaining the accuracy, confidentiality, and security of your personal and corporate information. We have established Privacy Principles to govern our use of customer information.
Returns & Replacements
New Mexico Clay, Inc
3300 Girard NE Albuquerque
New Mexico 87107
Phone: 505-881-2350
Fax: 505-881-6067
Payment, Pricing & Promotions
We accept the following:
- Visa
- Mastercard
- American Express
- Paypal
Already getting a discount elsewhere?
Send us a copy of another Duncan Distributor's Invoice showing what discount you had from them. We will try to match it.
Have a Ceramic store or Contemporary Paint-Your-Own studio? Call us and we will discuss special discounts on Duncan and Mayco products.
Help with Orders
Viewing Orders
To view your orders, simply log in to your account. Once logged in, navigate to the "My Account" section where you’ll find a detailed list of all your orders, including their current status and any tracking information.
Updating Account Information
To update your account information, start by logging in. After logging in, head over to the "My Account" section where you can easily update your personal details, change your password, or manage your preferences.
